FAQ Dependable Since 1968

Your Frequently Asked HVAC Questions, Answered

As a responsible homeowner, it’s normal to have questions regarding the maintenance and workings of your heating and cooling units. As your trusted partner in all things HVAC, Dependable Heating & Air has compiled answers to your frequently asked questions.

If you need immediate HVAC repairs, call our team today at (707) 247-2887.

Troubleshooting and Product Concerns

“I need help troubleshooting a problem with my Carrier® equipment.”

As a Carrier Factory Authorized Dealer, our team at Dependable Heating & Air is more than qualified to assist you should you encounter problems with your HVAC equipment. We go straight to the Carrier service manager assigned to us for issues that our technicians would need additional help with.

“I want to learn more about the specifications of my heating and cooling units. Where can I find literature about my Carrier products?”

You can get all the installation and specifications information from us. You may also refer here for basic information regarding the components of your heating and cooling systems.

Financing Options

“I need to upgrade my HVAC system but it’s not in the budget. What are my financing options?”

Dependable Heating & Air provides financing options from the following:

  • GreenSky™
  • CaliforniaFIRST™
  • HERO™
  • Microf

These are only some of the options we offer. Get in touch with any of our representatives to learn more.

“What Does my Warranty Cover?”

Your standard Carrier factory warranty covers faulty parts during the warranty period.

“How Much Will a New System Cost?”

Carrier dealers have various equipment and labor costs. As for us here at Dependable Heating & Air, you can rest assured that you’re getting exactly what you pay for.

Contact Our Experienced Team

Dependable Heating & Air is prepared to answer your most pressing HVAC-related questions.

If you’d like to schedule an appointment, call us at (707) 247-2887 or contact us online. We look forward to hearing from you!

  • Carrier Authorized Factory Dealer
  • NATE Certified
  • Carrier - President's Award
  • BBB Accredited A+ Rating
  • Hero Registered Contractor
  • PACE - Property Assessed Clean Energy Program
  • Home Upgrade - Energy Upgrade California
  • Best of Solano County - 12 Years in a row

The Dependable Difference 

  • Professional & Well Trained Technicians

    All of our technicians are licensed and fully trained to handle your heating and cooling needs.

  • Satisfaction Guaranteed

    We always stand behind our work, providing you with peace of mind.

  • Longevity & Community Driven

    We're proud to have been a staple in the community caring for our customers since 1968.

  • Fully Stocked Trucks

    We have everything we need upon arrival to get the job done right.

Ready For Your Free Estimate?

Top Rated Reviews

    Very Satisfied

    “Everything went how we expected, we are repeat customers since we had you replace a older one in 1999. 21 Years later you service is still DEPENDABLE..”

    - Gayle J.
    Always great service!

    James, our tech, did a great job as usual. Always upbeat and very competent, makes it a pleasant experience to have him check our system.

    - Robert A.
    Knowledgeable and Fair

    “They are outstanding, from the salesperson to the friendly, competent, installation technician.”

    - Darlene
    Friendly & Professional

    “Technicians were courteous and kind very respectful.”

    - Destiny
    Reliable Team

    “The technicians were on time and did an amazing job at putting up the system. Thank you for doing everything in such short notice.”

    - Alexis

Contact Our Team Today

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