FAQ

Your Frequently Asked HVAC Questions, Answered

As a responsible homeowner, it’s normal to have questions regarding the maintenance and workings of your heating and cooling units. As your trusted partner in all things HVAC, Dependable Heating & Air has compiled answers to your frequently asked questions.

If you need immediate HVAC repairs, call our team today at (707) 247-2887.

HVAC
- “What Does my Warranty Cover?”
  
  Your standard Carrier factory warranty covers faulty parts during the warranty period.
- “How Much Will a New System Cost?”
  
  Carrier dealers have various equipment and labor costs. As for us here at Dependable Heating & Air, you can rest assured that you’re getting exactly what you pay for.
Financing Options
- “I need to upgrade my HVAC system but it’s not in the budget. What are my financing options?”
  Dependable Heating & Air provides financing options from the following:
  - Wells Fargo
  - CaliforniaFIRST™
  - HERO™
  - Microf
  These are only some of the options we offer. Get in touch with any of our representatives to learn more.
Troubleshooting and Product Concerns
- “I need help troubleshooting a problem with my Carrier® equipment."
  
  As a Carrier Factory Authorized Dealer, our team at Dependable Heating & Air is more than qualified to assist you should you encounter problems with your HVAC equipment. We go straight to the Carrier service manager assigned to us for issues that our technicians would need additional help with.
- “I want to learn more about the specifications of my heating & cooling units. Where can I find info about my Carrier products?"
  
  You can get all the installation and specifications information from us. You may also refer here for basic information regarding the components of your heating and cooling systems.

Why Choose Dependable Heating & Air?

Professional & Well Trained Technicians
All of our technicians are licensed and fully trained to handle your heating and cooling needs.
Satisfaction Guaranteed
We always stand behind our work, providing you with peace of mind.
Longevity & Community Driven
We're proud to have been a staple in the community caring for our customers since 1968.
Fully Stocked Trucks
We have everything we need upon arrival to get the job done right.